FAQ

Do we have a minimum order size?

We can meet both small and large orders and are happy to create just one item for you, although the more you buy the more economical it becomes.

If you are ordering lapel badges we suggest that it is best to order at least ten.

What finishes are available?

We offer a range of finishes such as;

Gold
Silver
Nickel
Black Nickel
Chrome
Bronze
Antique Brass
Antique Silver
Antique Bronze

Is a deposit required prior to manufacturing?

No we do not require a deposit before commencing the manufacture of your products. Although, if you are a first time client, we do require C.O.D (Cash on Delivery). After your first order, we will be more than happy to set up an account for you.

How long does it take for a typical order to be manufactured?

The manufacture time depends on the type of product, material, quantity and complexity. In general, the times are:

plastic name bars - 1 week
metal name bars - 10 days
lapel badges - 4 weeks
medallions - 4 weeks
plaques - 2 weeks
signage – 1-2 weeks

Is there an artwork set up fee?

We do have an artwork set up fee but it differs depending on the product which the client requires as well as the type of artwork the client is able to provide to us. Please ask for more detail when speaking to our staff.

What type of format is artwork required in?

We prefer artwork in EPS, CorelDraw or high resolution PDF, but are also happy to accept AI files and others.

We are also able to recreate logos from corporate letterheads, business cards, brochures etc…

Why should we choose Sheridan's?

At Sheridan's we offer personalized service and are able to customize your order to suit your exact needs.

We have a long history of almost 100 years in this industry and can guarantee that when you come back to us we will still be here.

With our years of experience and knowledge on offer and access to efficient manufacturing facilities and processes, we are able to undertake complicated work and large orders.

We also have a physical presence here in Western Australia, ensuring that you are able to visit our office and see our showroom.

Can you service regional and interstate areas?

We have a large number of regional clients from all over Western Australia, as well as having the capabilities to meet the needs of our interstate clients.

What form of payments do you accept?

We are happy to accept cash, cheque, Visa and Master Card credit cards as well as direct deposit.

Will you match a competitor’s quote?

At Sheridan’s we endeavour to ensure you are getting a fair price for our top quality products and services.

We make every effort to work within out client’s budget restraints. Sometimes this means substituting our high grade materials and production techniques with something a bit more “minimal”. Notwithstanding, even our economical range presents very well.